FAQs

We are a direct manufacturer based in Qingdao, China, with years of experience in building custom food trailers and mobile kitchens. We handle both customization and international sales directly.

Our production facility is located in Qingdao City, Shandong Province, China.
Clients are welcome to visit the factory. We can also arrange airport pickup from Qingdao Liuting International Airport.

Message us directly on our WhatsApp number provided on this page.

Sending messages via email may take longer to receive a response. For faster communication and better assistance, we recommend contacting us on WhatsApp.

Our international sales representative Mei, who is experienced with overseas markets and clients, will assist you throughout the entire process until delivery.

Yes. Our trailers are built following international standards such as DOT, CE, and ISO.
We are familiar with US and EU food safety requirements and customize units to meet local inspection and licensing standards.

We are a direct manufacturer of our trailers. We source equipment directly from manufacturers, which allows us to reduce intermediary costs.

This gives us an advantage to provide high-quality, internationally compliant trailers at more affordable prices compared to locally sourced options.

In many cases, units in overseas markets go through multiple resellers or minor modifications before reaching the final buyer. By working with us directly, you avoid those added costs while receiving the same core build quality straight from the source.

All units go through strict quality control before delivery.
We provide a 12-month warranty, including support for repairs or replacements if needed.

* Choose your preferred model
* Confirm layout, equipment and design
* We begin customization based on your requirements
* Photos/videos are shared during and after completion
* Final confirmation before shipping

Yes. The final cost and timeline depend on the complexity of your customization (equipment, layout, branding, etc.).
All details are confirmed before we begin.

* Customization: typically 2–10 days
* Delivery:
* Air shipping: 3–5 days
* Sea shipping: 15–30 days

Timelines may vary depending on destination and order details. Typically, smaller and lighter units are shipped by air freight.

Yes. We provide door-to-door delivery (DDP) including customs clearance and taxes for most countries.
We also offer CIF shipping if preferred.

For clients outside China, we offer flexible delivery options:

* Direct delivery to your address (door-to-door)
* Delivery to our overseas storage facility for pickup

This allows you to choose the option that best fits your timeline and convenience.

Our overseas storage facilities are used strictly for dispatch and order pickup only.

* Access is by appointment only
* Order pickup is available after an order has been placed
* These locations are not public showrooms

All customization and production are completed at our Qingdao Production Center. Storage facilities only handle finalized units ready for delivery or pickup.